What are my payment options when placing an order on the website?

You may use one of several major credit cards to pay for your online purchases. We currently accept Mastercard, Visa, and American Express. Sorry, but we do not accept cash, checks, wire transfers, or CODs (Cash on Delivery) for any website purchases.

What are my shipping options?

Safety Wear Plus offers the following UPS shipping options:

• UPS Standard Ground
• 3-Day Select
• 2nd Day Air
• Next Day Air Saver (you will receive the package by 3:00PM)
• Next Day Air A.M. (you will receive the package by 10:30AM)

We ship orders on normal business days (Monday through Friday), excluding government holidays. Sorry, but we currently do not ship orders on Saturdays or Sundays. If you choose either of the Next Day Air arrival services, we must receive your request before 1:00PM Eastern Time in order for it to ship the same day. All orders using the other methods (UPS Standard Ground, 3-Day Select, or 2nd Day Air) will ship the same day after the order was received.

Freight charges applied at check out are estimated charges for standard, ground shipping through UPS only. Orders shipping to Alaska, Hawaii, or to any international destination will incur additional shipping/handling charges, which will be applied at time of shipment. If you need any further information, please call us toll free at 1-989-621-0266.

The customer assumes all risk of loss for shipped products. Please double-check your personal information before submitting your order. Inaccurate ordering information (such as billing or shipping addresses that are wrong or incomplete) may result in delays. Products can not be shipped to incomplete addresses.

What is your return policy?

All products from Safety Wear Plus are backed by a 100% Satisfaction Guarantee. If you are not completely satisfied with a product, Safety Wear Plus will exchange or refund the purchase within 30 days of the sale date. ALL NON-DEFECTIVE RETURNS WILL INCUR AN 18% RESTOCKING FEE. There is no restocking fee on defective products returned in exchange for the exact same product. Also, there are NO RETURNS ON SALE ITEMS.

You will be responsible for all shipping and insurance charges on returns unless otherwise indicated. We highly recommend that you insure your package. If you choose not to insure your package, and we do not accept the return, you will be responsible for any losses or damages.

All returns must be in like-new condition and must include any necessary components (such as manuals and accessories) to be accepted. Additional charges may be assessed for items with missing components. For items that we verify to be defective, we will reimburse you for your original shipping expense. Upon our acceptance of the merchandise, the purchase price minus the 18% restocking fee will be credited to your credit card. Your refund will be issued within 14 business days from the date accepted your returned product.

Do you match competitors' pricing?

Yes. At Safety Wear Plus, we're dedicated to bringing you the lowest prices in the industry. However, if you do find a lower-advertised price on the same item from another company, we will gladly match their price if the following conditions are met:

• The competitor's name and website or publication must be given to                                                                                                                                                                                                                      SAFETY WEAR  PLUS  at the beginning of the transaction
• The price(s) are current, dated, and nationally advertised
• The item(s) in question must be an exact match

Price matching will not be met if the competitor is advertising a special offer or promotion, including rebates, mail-in offers, free-with-purchase offers, limited quantity offers, bundled promotions, and special financing.

Are there any restrictions on purchasing items from this website?

Yes. For safety considerations, Safety Wear Plus restricts the sale of selected products such as, but not limited to, embroidered and screen-printed products. When you place an order for these products, you officially affirm to us that you are authorized to make such a purchase, and that you are in compliance with all local, state, and federal laws. As a precaution to protect the public, please understand that we may verify employment of any person ordering such items. We apologize for any inconvenience this may cause.

Please call our Customer Service Department at 1-989-621-0266 for complete details on any of our items that warrant such a restriction.